Clear rules before payment.

Submitting a request starts a host review. It does not guarantee the dates, create a confirmed reservation, or charge a card. A stay is confirmed only after we approve the request and the required payment step is complete.

Submitting a request does not charge your card. We review availability, confirm the total, and send a secure payment link.

Full refund up to 14 days before check-in. Partial refund inside 14 days; exact terms are confirmed before payment.

No refundable security deposit or card hold. Your total includes an $89 damage protection plan that covers accidental damage up to $500, so nothing is held on your card.

Maximum 2 small dogs, 25 lbs each, with a $150 pet fee per stay. No cats or other animals without prior written approval. Service animals are handled under applicable law.

Check-in 4 PM, checkout 10 AM. No smoking, events, or canal swimming. Children and pets must be supervised near the water, pool, dock, stairs, elevator, and balconies.

The home has stairs, balconies, an elevator, water, dock/lift equipment, and a pool area. Guests are responsible for supervising children, pets, and anyone who may need mobility support.

The standard maximum occupancy is 11 guests unless we approve a different arrangement in writing. Parties, events, visitors, and gatherings require written approval before booking.

Questions before payment? Email admin@bayshorecrystalriver.com or text/call +1-352-770-7661.