Clear rules before payment.

Submitting a request starts a host review. It does not guarantee the dates, create a confirmed reservation, or charge a card. A stay is confirmed only after we approve the request and the required payment step is complete.

Submitting a request does not charge your card. Most requests receive a secure payment link within a minute (a few need a quick look from us first), and your dates are held for 72 hours while you pay.

Full refund if you cancel at least 30 days before check-in. 50% refund between 30 and 7 days before check-in. No refund inside 7 days. Same terms as our Airbnb listing.

No deposit is charged with your booking. Before arrival you choose in your guest portal between a one-time $89 damage waiver (nothing held on your card) or a $500 refundable hold. Your choice.

Maximum 2 small dogs, 25 lbs each, with a $150 pet fee per stay. No cats or other animals without prior written approval. Service animals are handled under applicable law.

Check-in 4 PM, checkout 10 AM. No smoking, events, or canal swimming. Children and pets must be supervised near the water, pool, dock, stairs, elevator, and balconies.

The home has stairs, balconies, an elevator, water, dock/lift equipment, and a pool area. Guests are responsible for supervising children, pets, and anyone who may need mobility support.

The standard maximum occupancy is 11 guests unless we approve a different arrangement in writing. Parties, events, visitors, and gatherings require written approval before booking.

Questions before payment? Email admin@bayshorecrystalriver.com or text/call +1-352-770-7661.